Frequently Asked Questions
Everything you need to know about your Mac Duggal experience.
How do I determine my correct size for a Mac Duggal gown?
We recommend referring to our specific Size Guide located on each product page. Our designs range from petite to plus sizes, and since evening wear often runs differently than casual apparel, it is best to use your bust, waist, and hip measurements for the most accurate fit.
What is your return policy for evening wear?
We accept returns on unworn, unwashed items with all original tags attached within 14 days of delivery. Please note that items marked as Final Sale are not eligible for return or exchange.
How long does shipping take for domestic orders?
Standard shipping typically takes 3 to 7 business days. We also offer expedited shipping options, including 2-day and overnight delivery, for orders placed before 12:00 PM EST on business days.
Do you offer international shipping?
Yes, Mac Duggal ships to many countries worldwide. International shipping rates and duties are calculated at checkout based on your location and the weight of the package.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. Once an order is placed, we are generally unable to make modifications or cancellations. Please double-check your shipping address and size selection before completing your purchase.
Are the colors of the dresses accurate on the website?
We make every effort to display our fabrics and embellishments as accurately as possible. However, due to differences in monitor settings and studio lighting, the actual color of the garment may vary slightly from what you see on your screen.